Enterprise Architecture
A clear target state, a practical roadmap, and the standards and governance that keep every team building in the same direction.
Forward-deployed engineering
CRM and surround technologies.
We design and deliver your CRM and the systems around it using sound enterprise architecture and well-architected principles, so every solution is secure, reliable and built to scale.
Enterprise architectureevery solution fits a clear target state
Well-architectedsecure, reliable, efficient and cost-aware by design
20+ yearsof enterprise architecture, data and AI delivery
What we do
Architected to last, built to scale
Your CRM sits at the center of how you sell, serve and market. We make sure it and everything around it work as one system that can grow with you.
Well-Architected by Design
We apply proven well-architected frameworks for security, reliability, performance, cost and operations from the first design decision.
CRM and Surround Technologies
Your CRM at the center, with the data, integration, identity, AI and customer experiences around it designed to work together.
Scalable Solutions
Solutions built to grow with your business: automated, observable and easy for your team to run and extend.
How we work
Embed, build, hand off
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1
Embed
Our engineers join your team, learn your goals and systems, and agree on the outcome to deliver.
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2
Build
We design the architecture and ship working software in short cycles, using your platforms and standards.
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3
Hand off
We put the solution into production, document it, and leave your team ready to run and extend it.
About us
About Fitzgerald360
For more than 20 years we have worked across business strategy, enterprise architecture, data and AI. We have led programs for the business and built the systems behind them.
We work as forward-deployed engineers. We sit with your team, work in your environment, and stay until the solution is running in production and your people can own it.
The 360 in our name reflects how we work. We look at people, process, technology and data together, so what we build fits your business.
FAQ
Frequently asked questions
What does Fitzgerald360 do?
We design and deliver CRM and the technologies around it: data, integration, customer identity, AI, and the web and mobile experiences your customers use. We apply enterprise architecture and well-architected principles so every solution is secure, reliable and ready to scale.
What are CRM surround technologies?
Surround technologies are the systems that work with your CRM: data platforms and analytics, integration and middleware, customer identity and login, AI assistants and agents, and customer-facing web and mobile apps. Planning them together with the CRM avoids data silos, duplicate work and costly rework later.
What is forward-deployed engineering?
Forward-deployed engineering means our engineers work inside your team and your environment instead of handing over a plan from the outside. We build alongside your people, put the solution into production, and leave your team ready to run and extend it.
What does well-architected mean?
A well-architected solution is designed against established frameworks for security, reliability, performance, cost and operations, such as the well-architected frameworks published by Microsoft Azure, AWS and Salesforce. We apply them from the first design decision rather than as a review at the end.
Which platforms do you work with?
We work with Salesforce, Microsoft 365, Microsoft Power Platform, Microsoft Azure, AWS, Databricks, Microsoft Fabric, Anthropic, OpenAI, Microsoft Foundry and many others. The full list is on our Solutions page.
Do we need to buy new software?
Usually not. We start with the platforms and licenses you already have, and recommend new tools only when they clearly pay off.
Who do you work with?
We work with organizations across the United States that rely on their CRM to sell, serve and market, and want the systems around it to work as one.
Contact
Contact us
Tell us about your goals and we will be in touch to set up a call.